Job Description

Business Account Manager

JH Cellular (Wireless Zone), an authorized Verizon retailer, is looking for a driven Business Account Manager to drive growth in the small-to-medium business segment. This hybrid role combines inside sales, outside sales, and retail support to deliver comprehensive Verizon wireless and business solutions to local businesses. You will split your time between our Verizon retail stores, remote work, on-site client visits, door-to-door prospecting, networking events, and follow-up activities. This is an ideal opportunity for a self-motivated sales professional who thrives in a fast-paced environment and enjoys both face-to-face and remote selling.

Key Responsibilities

• Drive Business Sales – Sell Verizon wireless products and services to small and medium-sized businesses, including smartphones, tablets, and mobile devices, business internet, office phone solutions, business plans, fleet management, security solutions, and connected devices.
• Hybrid Sales Approach – Conduct inside sales from our retail locations, outside sales via door-to-door visits, on-site client meetings, and remote/virtual selling.
• Retail Location Support – Spend dedicated time in assigned Wireless Zone Verizon stores to identify and close business opportunities from walk-in traffic, train and coach retail sales representatives on business solutions and selling techniques, and assist retail teams with business client follow-up and quoting.
• Prospecting & Lead Generation – Actively prospect new business clients through door-to-door canvassing in target commercial areas, attending local networking events, chamber meetings, and trade shows, and cold calling, email outreach, and CRM lead management.
• Client Relationship Management – Build and maintain long-term relationships with business customers, providing ongoing support, account management, and upselling opportunities.
• Training & Development – Conduct regular training sessions with retail reps on Verizon business products, pricing, and sales strategies to increase overall store business sales performance.
• Meet & Exceed Targets – Achieve monthly/quarterly sales quotas for activations, revenue, and new account acquisition.
• Documentation & CRM – Accurately track all sales activity, client interactions, and pipeline in the company CRM system.

What We're Looking For

• 2+ years of proven sales experience (wireless, telecom, B2B, or technology sales strongly preferred)
• Comfortable with both inside and outside sales (retail floor + field work)
• Self-motivated with strong hunter mentality and closing skills
• Excellent communication and presentation skills
• Valid driver's license and reliable transportation (for outside sales and store travel)
• Ability to work a flexible schedule, including some evenings and weekends as needed for events

• Prior Verizon or wireless carrier experience
• Experience training or mentoring sales teams
• Familiarity with business internet, VoIP, or enterprise solutions
• CRM experience (Salesforce or similar)

What We Offer

• Competitive base salary + uncapped commission structure
• Health, dental, and vision insurance
• 401(k)
• Employee discounts on Verizon products and services
• Paid training and ongoing development
• Career growth opportunities
• Fun, energetic team environment with performance-based recognition

JH Cellular is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Flexible work from home options available. Compensation: $45,000.00 - $125,000.00 per year.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Wireless Zone or Verizon Corporate.

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